Question 1

What is MultiversX Wallet?

Accepted Answer

A desktop wallet application for the MultiversX ecosystem, used to manage EGLD accounts and carry out MultiversX wallet workflows on Windows, macOS or Linux.

Question 2

How does MultiversX Wallet fit into the ecosystem?

Accepted Answer

MultiversX Wallet brings EGLD account management, transfers, staking and security tools into a dedicated desktop experience for the MultiversX ecosystem.

Question 3

Why choose a desktop application?

Accepted Answer

An installed application has its own window and lifecycle, reduces exposure to browser pages and extensions, and provides an installer you can verify before running.

Question 4

Which platforms are supported?

Accepted Answer

Windows, macOS and Linux. All three are visible at all times, and the download page highlights the one matching the system your browser reports.

Question 5

How do desktop downloads work?

Accepted Answer

The download area selects the package for your operating system and provides its version, checksum and signature details in one place.

Question 6

Where do version numbers and checksums come from?

Accepted Answer

They come from a single release source shared across the website, keeping version and verification details consistent on every page.

Question 7

Can I install it on a phone or tablet?

Accepted Answer

MultiversX Wallet is designed for Windows, macOS and Linux desktop systems.

Question 8

Do I need to create a new account?

Accepted Answer

You can create a new account or bring in an existing one, using the options the release you installed offers.

Question 9

What is an address?

Accepted Answer

The public identifier of your account on MultiversX. Share the address to receive funds and keep all recovery material private.

Question 10

Can I use more than one account?

Accepted Answer

Yes. You can keep separate accounts organised side by side and review their activity individually.

Question 11

What is EGLD used for?

Accepted Answer

Paying transaction fees on MultiversX, taking part in staking through delegation, and interacting with applications built on the network.

Question 12

Why do I need EGLD to send anything?

Accepted Answer

Every network action consumes a fee in EGLD, so an account needs a working balance to act at all.

Question 13

What return does staking give?

Accepted Answer

Rewards vary with network conditions and the terms of your validator provider. Review the current delegation details before staking.

Question 14

How long does unstaking take?

Accepted Answer

Undelegating starts an unbonding period defined by network rules, after which the EGLD becomes withdrawable.

Question 15

How do I verify a download?

Accepted Answer

Calculate the SHA-256 checksum of the file, compare it with the release checksum and validate the accompanying signature.

Question 16

What happens if I lose my computer?

Accepted Answer

Access depends entirely on your recovery material, which is why it should be stored offline and away from the machine.

Question 17

Has the application been audited?

Accepted Answer

Security documentation presents the available verification details, including report scope and date where applicable.

Question 18

How do I get help?

Accepted Answer

Start with the getting started guide, the verification page and the answers on this page. You can also use the support area near the homepage footer to prepare an email to support@multiversxwallet.com. Keep recovery phrases and private keys private.

Questions, answered plainly.

Start with the area you need.

Product

Downloads

Accounts

EGLD

Staking

Security

Support

Still have a question?